Baltimore 311 App

If you've got an iPhone or an Android handset, you can download the free Baltimore 311 app. Use it to report problems such as illegally parked cars, potholes, street lights that are dark or malfunctioning traffic signals, or check on service requests that you've already submitted.  The app allows a person to submit photographs of the problem along with the description which is really powerful --- inspectors might be able to make some judgments about the issue and send the appropriate equipment or personnel as a result.  And if you're curious what bothers other Baltimore residents and visitors, take a look at "recent," which lists a stream of reports that other folks have submitted.  You can click through for details, such as this report from a frustrated driver about a Walther Avenue pothole. It was reported at 11:40 p.m. Wednesday and filled by 2:37 a.m. Thursday --- yes, that's less than three hours later. It's a unique window into what bothers others in Baltimore, such as the report about sneakers hanging from power lines near Herring Run Park.  Don't have an iPhone or Android phone? You can see service requests at http://311.baltimorecity.gov/.  You can also check the status of any service request by entering the confirmation number at http://csr.baltimorecity.gov/Still prefer to speak with an operator who can help you select the right category for reporting? You can call 311 within city limits or you can go online at https://baltimore.customerservicerequest.org.
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